The Telstra EDGE (B2B2020) Transformation Program is a major advancement in Telstra's digitatisation strategy. The program's objective is to progressively deploy a new strategic B2B platform and reduce the current legacy system footprint to provide a more seamless customer experience. Other key facets of the program include a new product architecture and order fulfillment capability across Telstra Business & Global Enterprise Services.
During Lyndon's time on the EDGE Program, he has led the program governance activities including the establishment and operational management of a range of key program governance activities within JIRA to drive greater program collaboration, workflow control and trace-ability. These processes included;
- The establishment and operational management of the program risks, issues and dependencies
- The establishment and management of the programs Change Control Board - managing the through-put of change items from inception to closure.
- The establishment and management of the programs Key Architectural Decisions supporting the programs Architectural team
With the diverse stakeholder group across numerous business units, Lyndon was also the single point of contact to manage communication activities and status reporting into business status reports, CIO Fortnight Reporting and Telstra Business Monthly reporting.